get in touch

Hotel Policy

AG Hotels & Resorts management highly appreciates your cooperation in following the hotel policies to ensure a comfortable, peaceful and safe stay for all guests.

Check-In & Check-Out

  • Check-In: 10:00 AM
  • Check-Out: 8:00 AM
  • Early check-in is subject to room availability and additional charges may apply.
  • Late check-out is subject to availability and hotel policy.

Identification

  • The primary guest must be at least 18 years old.
  • Valid Government Photo ID is mandatory during check-in.
  • Accepted IDs include Aadhaar Card, Passport, Driving License and Voter ID.

Hotel Rules

  • Outside food is not permitted in common areas.
  • Smoking is prohibited inside rooms and public hotel areas.
  • Please ensure your room door is locked when leaving.
  • The hotel reserves the right to refuse accommodation in case of policy violations.
  • Guests are requested to report service concerns immediately at Reception.

Facilities

  • Swimming Pool access is available during operating hours.
  • Gym access is available as per hotel rules.
  • Guests are requested to follow all safety instructions while using hotel facilities.

Payments & Booking

  • The hotel may collect advance payment or security deposit during check-in.
  • Booking extension is subject to room availability and prevailing room rates.
  • For stays longer than 7 nights, payments must be settled weekly.

Cancellation Policy

  • Check-in may be denied if valid Government ID is not presented.
  • Minor guests must be accompanied by a responsible adult.
  • Corporate bookings follow the cancellation policy mentioned in the agreement.

Privacy & Safety

  • Guest information is securely stored for check-in purposes.
  • The hotel follows guest privacy and safety standards.
  • The hotel may refuse storage of valuables exceeding security limitations.

Need Assistance?

If you have any questions or grievances, please contact us.

Phone
9437568051
Email
gm@aghotelsandresorts.com
Website
www.aghotelsandresorts.com
Note: All disputes are subject to Puri jurisdiction.